Privacy Policy for AlluxiaEvents.com
Introduction
AlluxiaEvents.com is committed to protecting the privacy and security of our users' information. This policy outlines how we collect, use, share, and protect personal information on our website and through our services, incorporating practices from our partners, Squarespace and Stripe.
Information We Collect
Information You Provide
Contact details, such as name, email address, and phone number.
Payment information for processing transactions, facilitated securely by Stripe.
Account registration details, including username and password.
Information Collected Automatically
Usage data and browsing activity on our website, hosted by Squarespace.
Transaction details and payment history through Stripe's payment processing services.
IP addresses, browser types, and other technical information for site optimization and security purposes.
How We Use Your Information
To provide, maintain, and improve our services, including event registration and payment processing.
For customer service and support, including responding to your inquiries and requests.
To process payments securely through Stripe, ensuring transaction security and fraud prevention.
For marketing purposes, with your consent, to inform you about upcoming events or promotions.
Sharing and Disclosure
With Squarespace, for website hosting and analytics purposes.
With Stripe, for payment processing, fraud detection, and financial services as needed.
With third parties, as required by law or to protect our rights and the safety of our users.
We do not sell your personal information to third parties.
Security
We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it against unauthorized or unlawful access, alteration, disclosure, or destruction.
Your Rights
Access to and rectification or erasure of your personal information.
Restriction of processing and the right to object to processing.
The right to data portability.
The right to withdraw consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.
Analytics
This website collects personal data to power our site analytics, including:
Information about your browser, network, and device
Web pages you visited prior to coming to this website
Your IP address
This information may also include details about your use of this website, including:
Clicks
Internal links
Pages visited
Scrolling
Searches
Timestamps
We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.
Cookies and Tracking Technologies
This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.
These functional and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.
These analytics and performance cookies are used on this website, as described below, only when you acknowledge our cookie banner. This website uses analytics and performance cookies to view site traffic, activity, and other data.
Visitor Data
When you buy something on this website, we collect personal information from you to fulfill the order. We may collect information like your:
Billing and shipping address
Details relating to your purchase (for example, your shirt size)
Email address
Name
Phone number
We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us.
Our payment processor(s) Stripe will also collect payment information from you. You can read their privacy policy at https://stripe.com/privacy
As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.
This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:
Information about your browser, network and device
Web pages you visited prior to coming to this website
Web pages you view while on this website
Your IP address
Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyzes the data in a de-personalized form.
Customer Accounts
If you create a customer account on this website, we collect personal information to improve our checkout experience and customer service.
This information may include your:
Billing and shipping address(es)
Details about your orders (for example, your shirt size)
Email address
Name
Phone number
We share this information with Squarespace, our website hosting provider, so they can provide website services to us.
Emails
You’ll receive an automated email within 24 hours after you abandon your shopping cart, if all of the following occur:
You enter your email address at checkout, or are logged into your customer account.
You add a product which is in stock to your shopping cart.
You close your browser or leave this website without completing your purchase.
You can unsubscribe from these messages at the bottom of the email.
The email will link back to this website, where you can pick up where you left off and complete your purchase.
We may send you marketing emails, which you can unsubscribe from by clicking the link at the bottom of the email. We share your contact information with Squarespace, our email marketing provider, so they can send these emails on our behalf.
We may email you with messages about your order or account activity. For example, we may email you to tell you that:
You’ve created a customer account
Your customer account password has been reset or updated
You’ve made a purchase
Your order has shipped
It’s not possible to unsubscribe from these messages.
We share your contact information with Squarespace, our website hosting provider, so they can send these emails to you on our behalf.
Fonts
This website serves font files from and renders fonts using Google Fonts and Adobe Fonts. To properly display this site to you, these third parties may receive personal information about you, including:
Information about your browser, network, or device
Information about this site and the page you’re viewing on it
Your IP address
Scheduling
When you schedule an appointment by booking on this website, we collect personal information from you to complete the booking. We may collect information like your:
Name
Email address
Phone number
Details relating to your appointment (for example, who referred you)
Files you uploaded
We share this information with Squarespace, our scheduling service provider, so that they can provide online booking services to us.
Payments
When you make a purchase from us on this website, we use Squarespace Payments as our payment solution. Squarespace Payments is a fully integrated, native payment solution provided to us by our online store service provider Squarespace. Squarespace Payments makes use of the following third party service providers which will also receive your personal information and process it in accordance with their privacy policies:
Stripe - payment processing services. You can read Stripe’s privacy policy at https://stripe.com/privacy.
Sift - fraud monitoring and detection services. You can read Sift’s privacy policy at https://sift.com/service-privacy.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page.
Contact Us
If you have any questions about this privacy policy, please contact us at ContactUs@alluxiaevents.com